Why Choose Us?
It makes sense to take this load off your in-house IT team, especially as digital business models speed up the technology lifecycle. Our support and hosting options take stress away, and keep your software – and the environment and systems it runs on – up to date, fast, and secure. We can even keep software developers involved to make incremental improvements over time.
A low-risk, single-partner approach
The low-risk way to release new applications and upgrade existing ones is to work with a single technology partner. Support and hosting from Jade means that the same people who design and build your solutions are responsible for keeping them fresh, reliable, and compatible with new devices and software.
Hosting
We can also take care of hosting your digital solutions. This frees your IT team from provisioning and managing infrastructure. We can advise and give you the choice of Amazon Web Services, Azure, or Jade’s private, enterprise-grade cloud. All options are:
- Secure
- Fully managed by us
- Scalable
- Reliable
- Fully backed up, with optional hot standby disaster recovery
Maintenance & Enhancement
You work hard to get the user experience right when you create new software. Left as it is, that experience starts to date as soon as the solution goes live. Technology progresses, software falls out of date, and performance and security are affected.
With ongoing software improvements from the team that developed your solution, users can call on expert help and request enhancements. Enhancements and fixes could be in response to:
- Your feedback
- Changes in related technology (like technical environments)
- New security requirements.
We’ll also proactively deal with issues that can slow your software down. You’ve invested in a quality, up-to-date solution. Maintenance and enhancement keeps it that way.
Managed Services
Our professional team take full accountability for running your software, and keep you informed with regular, transparent reporting.
Live Monitoring
As your software solution runs, our team keeps an eye on it, 24/7. We spot and solve issues before they affect users, so you have less to worry about. Think of it as constant health maintenance.
Disaster recovery: Hot Standby
For the mission critical systems, we can provide Hot Standby Recovery. This retains an almost-live backup of your solution and data. If a disaster occurs, it’s typically back online in 10-15 minutes, with almost no data loss.
Contact Us Now
You are one step away from jumping on board of an exciting journey filled with great ideas, slick designs and elegant solutions. Why wait? Let us help YOU WIN!